FAQs

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At Riverbrooke Soap Co, we’re committed to providing you with the highest quality handmade bath products. Every item is crafted with care, using natural ingredients that are gentle on your skin and kind to the environment. Most of our body products are soy free, sulfate (SLS) free, paraben free, gluten free, and vegan friendly.  Our soaps are made with almond and coconut oil, responsibly sourced micas, and biodegradable glitters.  

 

 Do you accept wholesale orders or custom soap request?

Yes! Please click on the Contact page to submit your request and we will be happy to discuss options and pricing.  Prices will vary depending on the soap and supplies used to make it.  I do require 100% down before making the soap, then shipping will be added at time of shipment and the rest of payment would be expected.

Please Note:  All soaps must cure 4-6 weeks before shipping.  Wholesale or custom orders MUST be placed 8 weeks prior to needing them.

 

Do you accept returns and give refunds?

 At Riverbrooke Soap Co, we stand by the quality and care that goes into every handmade bath product. We guarantee that our bath products are crafted with the finest natural ingredients, free from harsh chemicals, and designed to nourish and pamper your skin.

If for any reason you're not completely satisfied with your purchase, simply contact us on our contact page within 30 days, and we’ll gladly offer a replacement or a full refund. Your satisfaction and skin’s well-being are our top priorities, and we are committed to delivering a luxurious, worry-free experience every time.